Shipping Policy
At Linvioras™, we believe that a comfortable home begins with thoughtful details — not only in the products you choose, but also in the way they are prepared and delivered. This Shipping Policy explains how your order is processed, shipped, and supported after purchase.
Our Shipping Approach
Linvioras™ focuses on home textile and furniture accent products designed for everyday living. In order to improve efficiency, reduce unnecessary storage pressure, and avoid excess inventory waste, part of our fulfillment process may involve shipping from carefully selected fulfillment partners and distribution facilities.
This operating model helps us:
- Offer thoughtfully selected home products at accessible pricing
- Reduce unnecessary warehousing and overproduction
- Improve fulfillment flexibility across different regions
- Support a more practical and streamlined delivery process
We appreciate your patience and understanding as we work to deliver your order with care.
1. Order Processing & Shipping Fee
Every order placed with Linvioras™ is reviewed and prepared carefully before shipment.
Processing Time
Please allow 2–4 business days for order verification, preparation, quality review, and packaging before dispatch.
Busy Seasons
During holidays, promotional events, or other high-volume periods, processing may take up to 5 business days.
Shipping Fee
We currently offer a flat shipping rate of $5.99 per order.
2. Estimated Delivery Time
Delivery times may vary depending on the destination, shipping route, and local carrier conditions.
| Region | Estimated Delivery Time |
|---|---|
| United States | 10–15 Business Days |
| Canada / UK / Australia | 11–16 Business Days |
| Rest of World | 15–20 Business Days |
Please note that these delivery windows are estimates only and should not be interpreted as guaranteed arrival dates.
3. Tracking Information
Once your order has been shipped, a confirmation email will be sent to you with tracking details.
Please keep in mind:
- Tracking may take 1–3 business days to update after the shipping label is created
- In some cases, tracking movement may appear delayed while the package is already in transit
- Minor tracking delays do not necessarily indicate a shipment issue
If you do not receive tracking information within a reasonable timeframe, please contact our support team.
4. Customs, Duties, and Import Charges
For international deliveries, orders may be shipped on a duties unpaid basis depending on the destination.
This means:
- Any customs duties, import taxes, or related fees charged by the destination country are the responsibility of the customer
- Linvioras™ is not responsible for delays caused by customs inspection or clearance procedures
- Import policies vary by country, and additional charges may apply depending on local regulations
For many standard home products, such charges may be limited or may not apply, but this depends on local customs authorities.
5. Changes to Orders and Cancellations
Because we work to begin fulfillment as quickly as possible, order changes must be requested shortly after purchase.
If you need to:
- update your shipping address
- correct order details
- request a cancellation
please contact us at service@linvioras.com within 12 hours of placing your order.
Once an order has entered processing, we may no longer be able to make changes or cancel it.
6. Damaged or Lost Packages
Your shopping experience is important to us, and we will do our best to help if an issue occurs during delivery.
Damaged Items
If your package arrives damaged, please email us within 72 hours of delivery and include clear photos of the item and packaging. After review, we will arrange a replacement if appropriate.
Lost Packages
If the shipping carrier confirms that your package has been lost during transit, we will provide a replacement at no additional cost.
7. Delivery Notes
Please make sure your shipping address is entered correctly at checkout. Linvioras™ is not responsible for delivery issues caused by incomplete or incorrect address details submitted by the customer.
In addition, shipping delays may occasionally occur due to:
- severe weather conditions
- carrier disruptions
- customs processing
- holiday volume
- remote delivery locations
We appreciate your understanding if unexpected delays arise beyond our control.
8. Contact Us
If you have any questions regarding shipping, delivery status, or order support, please contact us:
Linvioras™
Expo Interior Upholstery, Inc.
15332 NE 96th Pl
Redmond, WA 98052
Phone: (425) 820-6050
Email: service@linvioras.com